Privacy Policy

Identra Technologies Bureau LTD ("us", "we", or "our") operates the ITB Portal (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Personal Data: While using our Service, especially public-facing forms, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: Email address, Full name, Phone number, Ghana Card number, Date of Birth, Facial images, and Vehicle details.
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.

2. Use of Data

Identra Technologies Bureau LTD uses the collected data for various purposes:

• To provide and maintain our Service
• To process your verification requests and provide results
• To manage your account and provide customer support
• To monitor the usage of our Service for security and fraud prevention
• For auditing, compliance, and law enforcement purposes as required by law

3. Data Security

The security of your data is critical to us. We use commercially acceptable means to protect your Personal Data, including encryption, access controls, and secure storage solutions on Firebase. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes our cloud provider, Google Cloud Platform (Firebase).

5. Your Data Protection Rights

In accordance with the Data Protection Act of Ghana (Act 843), you have the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact our Data Protection Officer.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact form on our website.